- Professional Services
As a true value-added distributor, we often work alongside our customers to give the best solution possible to end-customers as the relationship we have with all parties is important to us.
Zycko offers a wide range of reseller professional services which be seen below.
Zycko Training Services provides technical and sales training to resellers and end-users in EMEA. Zycko Training Services’ portfolio includes data networking, data storage, and voice over IP, with certified training from Riverbed, Lifesize and KEMP Technologies.
Zycko Support is a support organisation within the Zycko Group with significant spares holdings and 24 hour engineer presence. Its clear-cut service delivers 1 contract, 1 phone number, and 1 renewal date which can be delivered even with multiple SLAs, over multiple sites and across multiple vendors.
Zycko offers its customers a state-of-art demonstration suite which provides an environment in which to perform your own due diligence on our solutions and demonstrate further to your customers. Zycko also offers a significant portfolio of mobile equipment ready for demonstration.
Zycko offers resellers the opportunity to utilise our in-house skills to ensure all projects are implemented efficiently and quickly. Our dedicated and certified team are on-hand to work alongside you throughout.
Zycko offers a consultancy and needs-analysis service to its resellers. By utilising the Zycko professional services team, together we can ensure that we offer the most suitable and competitive solution for end-user requirements.
Why replace, when it’s potentially smarter to repair? Zycko’s Smartpac repair service now means that you can extend the life of any faulty, out-of-warranty network equipment reliably, quickly and affordably for a vast range of equipment.